Responsible Gaming

At 36bet Responsible Gaming — Keep the fun, keep the control

Gaming should be a source of fun, not stress. At 36bet, our detailed responsible gaming guides, tools, and resources are always available to support you.

Budget control
Time limit
Self-exclusion
Minor Protection
24/7 support

Important Warning

Gaming is for adults aged 18 and above only. Online gaming carries financial risk. Never bet more than you can afford to lose.

36bet believes that Responsible Gaming The foundation of a healthy gaming culture. On this page, we introduce you to the right information, practical tools, and the support you need — so gaming always stays an enjoyable experience.

1

What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming as a form of entertainment — not as a primary source of income or the center of your life. Following responsible gaming principles at 36bet means being honest with yourself and your family.

Online gaming is growing rapidly in Bangladesh. With that popularity comes real risk. 36bet wants every user to play with awareness, know their limits, and never hesitate to seek help when needed.

Responsible Gaming doesn't mean you have to stop playing. It means playing with the right mindset, within a set budget, and taking regular breaks. The time to pay attention is when gaming starts to negatively affect your daily life, family relationships, or financial situation.

Keep in mind: Gaming is a form of entertainment — just like watching a film or playing cricket. Enjoy it, but always keep control in your own hands.

2

Budget management — play smart

Financial discipline is at the heart of responsible gaming at 36bet. Without a proper budget plan, gaming can quickly become a source of financial stress.

1
Keep your gaming budget separate

Set aside a fixed portion of your monthly income for gaming. Once that budget is spent, stop playing for the rest of the month. 36bet lets you set deposit limits directly on the platform.

2
Don't chase losses

Chasing losses by placing bigger bets is the most dangerous habit of all. Losing is a normal part of gaming. When it happens, take a break.

3
Keep your gaming budget separate from your everyday living expenses

Never use money meant for rent, food, education, or healthcare on gaming. Your gaming budget should only be money you can afford to lose without affecting your daily life.

4
Playing on borrowed money is strictly prohibited

Gaming with borrowed money — from friends, family, or any financial institution — carries serious risk. This path can lead to severe financial and social consequences.

Set daily, weekly, or monthly deposit limits directly from your 36bet account settings — it is the most effective way to keep your spending in check.

3

Time management — healthy gaming habits

Time management is another key aspect of responsible gaming. Spending excessive time gaming can have a negative impact on family life, your career, and your physical health.

  • Set a daily limit on your playing time — Decide in advance how many hours you will play each day, and stick to that limit.
  • Take breaks between gaming sessions — Take at least a 10-minute break every 30–45 minutes.
  • Avoid gaming before bedtime — Long sessions before bed reduce sleep quality and increase stress.
  • Spend time with family and friends — Gaming should never be a substitute for real social connections.
  • Use an alarm or timer — Set a timer before each session so it's easier to stop when your time is up.
Morning play

A fresh mind leads to better decisions

Regular breaks

Helps maintain focus

Evening restraint

Avoid gaming before going to bed

4

Warning Signs of Gaming Addiction

Gaming addiction develops gradually and can often go unnoticed. 36bet wants its users to stay aware and take immediate action if any of the following signs appear.

Watch out for these warning signs

If you notice 2 or more of the following signs in yourself, consider seeking Responsible Gaming support.

  • Feeling the urge to keep playing after a loss to recover what you lost
  • Feeling restless or irritable when not gaming
  • Hiding your gaming habits from family or friends
  • Difficulty focusing on work or studies
  • Repeatedly trying to quit gaming but failing to do so
  • Disrupted sleep or eating patterns due to gaming
  • Continuing to game despite financial difficulties
  • Neglecting social relationships and family responsibilities

Experiencing these signs is not a weakness — recognizing them and seeking help takes real courage. 36bet is always here for you.

5

Self-assessment test

Answer the questions below honestly to assess your gaming habits. If more than 3 answers are "Yes", it may be time to review how you play.

1

Do you often spend more time gaming than you intended?

2

When you lose, do you place larger bets trying to win it back?

3

Is gaming affecting your sleep, eating habits, or time with family?

4

Do you hide your gaming spending or time from family or friends?

5

Do you feel anxious or restless when you are not gaming?

6

Have you spent money meant for living expenses on gaming?

7

Have you repeatedly tried to stop gaming but failed?

If you answered "Yes" to 3 or more questions, contact the 36bet support team or consider using the self-exclusion feature.

6

Self-exclusion and break features

As part of our commitment to responsible gaming, 36bet provides a range of practical tools to help you stay in control of your gaming activity.

Self-Exclusion

You can fully suspend your account for a set period — options range from 30 days to permanent exclusion.

Cooling-Off Period

Temporarily suspend your account for 24 hours up to 7 days — give yourself time to think before making a bigger decision.

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Limits can be lowered instantly, but increasing them requires a 24-hour waiting period.

Gaming History Review

You can review your full betting and winnings history at any time. Understanding your own patterns is the first step toward responsible gaming.

All of these tools are available in the 36bet account settings section. If you need assistance, our 24/7 support team is ready to help.

7

Protection of Minors

36bet strictly prohibits anyone under 18 from registering a gaming account or participating in any gaming activity. Keeping minors away from online gaming is not just our policy — it is a core ethical commitment.

  • Age verification at registration: To open an account at 36bet, you must verify your age using a National ID card or other valid government-issued identification.
  • Parental controls: Install parental control software on your device to block children from accessing gambling-related sites.
  • Keep your login credentials private: Never share your 36bet account password or PIN with younger members of your household.
  • Lock your devices: Lock gaming devices when not in use so children cannot access them.
  • Have an open conversation: Have an honest conversation with younger family members about the risks of online gaming.

A Note for Parents

If your child or any underage family member has accessed 36bet or any other gaming platform, notify our support team immediately. We will close the relevant account and take the necessary action.

8

How to access support and guidance

36bet is always here to support responsible gaming. If you feel your gaming habits are getting out of control, reach out for help through any of the options below.

Type of support How to Access Time
Live chat support 36bet platform live chat option 24/7
Email Support [email protected] Response within 24 hours
Self-exclusion request Account Settings > Responsible Gaming Instant
Deposit Limit Account Settings > Payment Limits Instant Effect
Professional counseling Reach out to a mental health professional As needed

Do not hesitate to seek professional help for stress or addiction issues. For mental health support in Bangladesh, you can contact Kaan Pete Roi (01779-554391) or the National Mental Health Helpline.

Frequently Asked Questions (FAQ)

Yes. You can withdraw any remaining balance in your account before self-exclusion takes effect. Once exclusion is active, you will no longer have access to the account, but your balance will be kept safe.

Lowering a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — this is intentional, to prevent impulsive decisions.

Self-exclusion requests must normally be made by the account holder. However, in urgent situations, a family member can contact our support team — we will assess the situation and take appropriate steps.

No. Once your self-exclusion period ends, your account is not automatically reactivated. You will need to consciously contact the support team to reinstate your account and complete an additional cooling-off period.

Setting a deposit limit or session timer has no effect on your bonuses. However, if self-exclusion is active, you will not be able to claim any promotional offers during that period — this is in place for your own protection.

Why 36bet In Responsible Gaming Believes in

User interests first

At 36bet, the mental and financial well-being of our users always comes before business profit. Creating a responsible gaming environment is our core mission.

Effective Control Tools

Deposit limits, session timers, self-exclusion, and cooling-off periods — these tools are placed directly in your hands so you stay in full control of your gaming.

Strict Age Verification

We follow a strict identity verification process at registration to ensure no one under 18 can access the platform.

24/7 support team

For any issue — whether game-related or about Responsible Gaming — our trained support team is always ready to help.

Transparent gaming environment

Every game outcome is independently verifiable. We believe transparency and fair play are the foundation of Responsible Gaming.

Community responsibility

36bet actively works to promote responsible gaming and raise public awareness. Building a healthy gaming culture is part of our social responsibility.

Play responsibly, enjoy the experience

Join 36bet today for a safe and responsible gaming experience.

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