36bet Terms and Conditions — Full Rules

Please read these Terms and Conditions carefully before using the 36bet website and related services (referred to as the "Platform", "we", or "36bet"). By registering on 36bet or using any of our services, you are deemed to have fully accepted these terms.

These Terms and Conditions constitute a legal agreement between 36bet and you (the user). 36bet reserves the right to close your account if you fail to comply with these terms.

36bet is an online gaming platform operated solely for entertainment purposes. The platform is intended for adult users in Bangladesh and is strictly prohibited for anyone under the age of 18.

To open an account on 36bet, you must provide accurate, complete, and up-to-date information. Registering with false or misleading information will result in immediate account closure and the associated balance may be forfeited.

• Each individual may register only one account. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• It is your responsibility to keep your account password and login credentials strictly confidential.
• If your account details change (mobile number, address, etc.), you must update them immediately.
• Allowing anyone else to use your account is strictly prohibited.
• Accounts may not be sold, transferred, or auctioned to any third party.

As part of its KYC (Know Your Customer) verification process, 36bet may request proof of identity, proof of address, or other documents at any time. Failure to submit the required documents within the specified timeframe may result in temporary account suspension.

The minimum age to play on 36bet is 18. We have a strict stance against minors accessing our gaming platform. During registration, you must confirm that you are 18 years of age or older.

36bet may request a national ID card, passport, or birth registration certificate for age verification at any time. Failure to provide these documents may result in temporary suspension of deposit and withdrawal privileges.

36bet supports all major payment methods in Bangladesh — Mobile Banking, Nagad, Rocket, and USDT — for deposits and withdrawals. All financial transactions are secured with SSL encryption.

• The minimum deposit amount is BDT 200.
• The minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Your account must be fully verified (KYC) before withdrawals can be processed.
• Winnings derived from bonuses are subject to wagering requirements before withdrawal.
• Deposits from third-party bank accounts or mobile banking numbers are not accepted.

If you experience any issues with the deposit process, please contact our 24/7 support team. It is good practice to save a screenshot or reference number for every transaction.

36bet regularly offers a variety of bonuses and promotional offers — including welcome bonuses, free spins, cashback, and loyalty points. Each bonus comes with its own terms and conditions that must be met.

• The welcome bonus is available to newly registered members only and applies once per account.
• Withdrawing bonus winnings typically requires meeting a wagering requirement of 20x to 30x.
• Certain game restrictions may apply when placing bets using bonus funds.
• Promotional offers cannot be used in combination with other promotions unless explicitly stated otherwise.
• If wagering requirements are not met within the specified timeframe after a bonus is credited, the bonus will be cancelled.
• 36bet reserves the right to modify or cancel any bonus offer without prior notice.

If bonus abuse is confirmed — such as claiming bonuses from multiple accounts or exploiting system loopholes — all bonuses will be forfeited and the account may be suspended.

Before placing a bet on 36bet, you should review the specific rules for the relevant game or sport. General betting rules are outlined below.

• Once a bet has been confirmed, it cannot be changed or cancelled.
• 36bet reserves the right to void any winnings incorrectly awarded due to a system error.
• If an event is cancelled or postponed in Sports Betting, the bet will be refunded.
• If a connection is lost during a Live Casino game due to network issues, the last server record of the game will be considered final.
• Outcomes in RNG-based games are entirely random and verifiable via server logs.

Any dispute regarding a game outcome must be submitted to the support team within 72 hours. Claims made after this period may not be accepted.

Any activity that violates 36bet's Terms and Conditions is strictly prohibited. A list of prohibited activities is provided below.

• Operating multiple accounts under the same individual.
• Placing bets using automated software, bots, or scripts.
• Conducting transactions through money laundering or illegal funds.
• Attempting to abuse the bonus system or exploit any loopholes.
• Attempting to gain unauthorized access to another user's account.
• Any form of cyber attack against 36bet's servers or network.
• Opening an account under a false identity or using someone else's identity.

36bet reserves the right to temporarily suspend or permanently close accounts in the following circumstances.

• In cases of Terms & Conditions violations.
• In cases of suspicious or unusual transaction activity.
• Failure to submit KYC verification documents within the required timeframe.
• If self-exclusion is activated at the user's own request.
• If the account remains inactive for an extended period (36 months).

You may close your account at any time. If you do, you will have the opportunity to withdraw any remaining balance, provided all conditions have been met. Please contact our support team to request account closure.

36bet believes gaming should be an enjoyable form of entertainment — not a source of financial difficulty. We treat responsible gaming as a core principle of everything we do.

• Users can set daily, weekly, or monthly deposit limits for their own accounts.
• The self-exclusion option allows you to take a break from gaming for 7 days, 1 month, or permanently.
• Session reminders can be enabled at set intervals as a reality check.
• If you notice signs of gaming addiction, seek professional help immediately.

36bet never encourages minors to engage in gaming. If a family member is struggling with a gaming problem, please make use of our parental control options.

36bet takes the security of your personal information seriously. All data submitted on our platform is protected using SSL/TLS encryption technology.

• Your personal data will never be sold to third parties.
• Information may only be shared when required by legal obligation or at the request of a regulatory authority.
• We use cookies — they help improve your gaming experience.
• You have the right to view, correct, and delete your personal information.

For more details, visit our Privacy Policy Read the page. For any privacy-related questions, please contact our support team.

36bet makes every effort to ensure uninterrupted service. However, 36bet will not be held liable in the following circumstances.

• Losses resulting from internet disconnection or server downtime.
• If services are disrupted due to natural disasters, war, or other unavoidable circumstances.
• Transactions may be delayed due to issues with third-party payment providers.
• If an account is compromised due to the user's own negligence or failure to maintain account security.
• Financial losses from gaming — gaming always carries risk and there is no guarantee of winning.

36bet reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or an on-site notice.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

• Any disputes relating to these Terms and Conditions will first be addressed through mutual discussion.
• If a resolution cannot be reached through discussion, the matter will be referred to mediation.
• These Terms and Conditions are governed by international gaming laws and regulations.
• The applicable laws of Bangladesh shall govern this agreement.

If you have any questions about these Terms and Conditions, please contact our support team. We are always here to help.